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The Center for Education and Research on Therapeutics (CERTs) Program focused on translating health information technology research into improved clinical practices related to medication safety, effectiveness, and cost.
The purpose of this project was to develop and propose a research agenda for how industrial and systems engineering may support health services research and health care delivery redesign, with a focus on health information technology.
Drs. Pascale Carayon and Ben-Tzion Karsh led a team that studied the existing research related to the impacts of health IT on workflow in outpatient settings and how health IT can be used to assess workflow in these settings. The information led to the development of a toolkit to help small and medium-sized medical practices assess their workflows before implementing a health IT system.
Implemented an ambulatory computer physician order entry (ACPOE) system with clinical decision support capabilities in an ambulatory, community-based, integrated health-system; evaluated the impact of the system both internally, on organizational processes and human factors, and externally, on patient safety as measured by medication errors and adverse drug events.