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This research will identify and characterize the factors differentiating patient portal users from non-users and develop guidelines to optimize portal design and development for population subgroups.
This study assessed the usability and impact of inpatient portals on patient experience, engagement, and perceptions of care.
This project developed and tested a tablet-based decision aid to assist primary care providers in applying patient-reported outcomes to smoking cessation and found that the tool facilitated more conversations about smoking cessation between patients and providers.
The project conducted an environmental scan and grey literature review, and key informant interviews to identify consumer product development practices that may be relevant to the design of consumer health information technology.