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This project will clarify the relationship between “pull” and “push” health information exchange usage in primary care settings, and determine the impact of each approach on potentially avoidable and costly health care utilization.
This project designed and pilot tested a dashboard that synthesizes patient data from a registry and found that it decreased the average monthly visit no-show rate.
The Self-Management Automated Real Time Telephone Support (SMART-Steps) provided surveillance, education, and telephone care management guided by questions on patient behavior.
Develop a comprehensive plan for health IT implementation and integration by assessing specific clinical and organizational needs, feasibility of health IT implementation, defining project parameters, developing the implementation plan, and specifying procedures for ongoing evaluation and feedback.