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The project conducted an environmental scan and grey literature review, and key informant interviews to identify consumer product development practices that may be relevant to the design of consumer health information technology.
While health information technology (IT) systems are expected to significantly reduce medication errors, studies have found that issues with usability and information design can actually facilitate errors or decrease the efficiency gains made possible by health IT.
Through the Patient-Centered Medical Home (PCMH) Information Model project, Westat aims to develop a functional model to define the PCMH that would describe it in both narrative and technical terms through the interactions between and among PCMH stakeholders.
This project developed a children’s electronic health record (EHR) format that contains the requirements for data elements, standards, usability, functionality, and interoperability for a pediatric EHR.
This project is convening focus groups to gain insight into health care consumers' awareness and perceptions of health information technology and obtain feedback on how best to engage consumers in the design and implementation of future innovations.