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This research will identify and characterize the factors differentiating patient portal users from non-users and develop guidelines to optimize portal design and development for population subgroups.
This study will examine usability and safety hazards of electronic medication administration records, with a focus on communication and information flow between health information technology applications.
This project will optimize and implement a vendor-agnostic eLearning program that supports older adults in using patient portals for their care.
This project will provide an evidence base to better inform user-centered design and implementation processes to improve health information technology, usability, and safety.
Through the Patient-Centered Medical Home (PCMH) Information Model project, Westat aims to develop a functional model to define the PCMH that would describe it in both narrative and technical terms through the interactions between and among PCMH stakeholders.