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This project applied a human factors-based framework to understand factors associated with missed test results and found that health information technology is a key barrier to test followup.
This project evaluated the impact of an electronic health record on the quality of diabetes care as measured by compliance with recommended processes of care and patient outcome measures.
Evaluated the effects of a Web portal-based patient empowerment program and EMR system on quality of care, patient safety, and utilization for patients with diabetes and physicians in primary care practices.