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This project identified patients’ needs, preferences, and responses when receiving abnormal test result notifications through an electronic patient portal, and developed a usable prototype to improving test result communication.
This project applied a human factors-based framework to understand factors associated with missed test results and found that health information technology is a key barrier to test followup.
This project used health information technology to identify patients for whom a diagnosis of prostate, lung, or colon cancer had been delayed.
Implemented advanced information technology in rural and small community hospitals including Web-based business intelligence tools, Internet connectivity, and standardized national measures of patient safety and quality; also provided education intervention to support implementation efforts and evaluate its effects on patient safety and quality.