AHRQ Webinar: Lessons Learned from Real-World Applications of Patient-Centered Clinical Decision Support

Event Date
June 01, 2022 - 2:00pm–3:00pm EDT

Event Materials:

  • Presentation Slides (PDF, 2.6 MB).


Patient engagement applications, medical devices, and clinical decision support tools are increasingly used to support the management of clinical conditions and shared decision-making. Often, patient-generated health data (PGHD) from these tools are not integrated into a patient’s electronic health record (EHR), which hampers clinician workflows, patient-clinician engagement, and clinical decision-making.

Our expert panel of speakers shared actionable findings from two pilots that deployed patient-centered clinical decision support (CDS) interventions that combined PGHD with clinical data from the EHR to support remote patient monitoring at Yale New Haven Health. Speakers will:

  • Share challenges and lessons learned from a pilot monitoring COVID-19 patients, presenting viewpoints from both a developer and health system.
  • Describe how the lessons learned from the COVID-19 pilot were applied to the following pilot that monitored patients with postpartum hypertension.
  • Provide actionable findings from both pilots that can be used by healthcare providers, researchers, CDS developers and health systems in their own real-world CDS implementation.
  • Identify gaps and potential new areas for patient-centered CDS development.

Learning Objectives:

  1. Understand how patient-centered CDS can be used to support health care delivery by efficiently monitoring patients remotely, collecting PGHD, and reducing clinician burden.
  2. Learn the challenges encountered in the real-world integration of patient-centered CDS tools in an EHR system.
  3. Gather actionable strategies to mitigate challenges encountered in the real-world integration of CDS into EHR systems.


Aziz Boxwala, MD, PhD, FACMI
President, Elimu Informatics; Adjunct Assistant Professor of Clinical Research and Leadership, George Washington University School of Medicine & Health Sciences

David F. Lobach, MD, PhD, MS
Vice President, Elimu Informatics; Associate Consulting Professor, Duke University School of Medicine

Nitu Kashyap, MD, FAMIA
Associate Chief Medical Information Officer, Yale New Haven Health; Assistant Clinical Professor, Internal Medicine, Yale School of Medicine

James Swiger, MBE
Health Scientist Administrator and Program Official, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality


Dean Sitting, PhD
Professor, UTHealth School of Biomedical Informatics

Eligible providers were able to earn up to 1 CE/CME contact hours for participating in the live webinar.

This webinar is based on research conducted by NORC at the University of Chicago under contract to the Agency for Healthcare Research and Quality (AHRQ), Rockville, MD (Contract No. HHSP233201500023I).