Reducing Provider Burden through Better Health IT Design
AHRQ hosted a webinar to discuss how health IT design can impact provider burden in several dimensions: workflow, physician-patient communication, cognitive load, and user satisfaction. Presenters discussed their research findings around how clinical work is accomplished using electronic health records and how to optimally design key functionalities such as prevention alerts and abnormal results followup.
At the conclusion of this webinar, participants should be able to:
- Describe methods for capturing and analyzing EHR use for providing a comprehensive assessment of usability, clinical workflow, physician-patient communication, cognitive load, and user satisfaction in two distinct outpatient settings.
- Identify the cognitive and team work involved in venous thromboembolism (VTE) prophylaxis and the sociotechnical system design requirements that support collaborative VTE prophylaxis teamwork.
- Explain an evaluation to assess provider mental workload and performance on abnormal test result follow-up in both a standard and an enhanced EHR environment that includes results tracking functionality.
Bryan Kim, Ph.D.
Eligible providers were able to earn up to 1.5 CE/CME contact hours for participating in the live webinar.
If you have questions, please contact DigitalHealthcareResearch@ahrq.hhs.gov.