Crandall, Donald

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Wakefield DS, Brokel J, Ward MM, et al. An exploratory study measuring verbal order content and context. Qual Saf Health Care 2009 Jun;18(3):169-73.

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Wakefield DS, Ward MM, Groath D, et al. Complexity of medication-related verbal orders. Am J Med Qual 2008 Jan-Feb;23(1):7-17.