Improving the Delivery of Health Services at the Health Systems Level

Impact Stories

woman talking on phone

Decreasing Tobacco Related Healthcare Costs Using Interactive Voice Response Technology

Automated, opt-out inpatient tobacco cessation services delivered by interactive voice response decreases readmissions and healthcare charges.

medical professional looking at tablet

Health Information Exchange Streamlines Communication Between Poison Control Centers and Emergency Departments

Health information exchange capability between a poison control center and emergency department has the potential to reduce errors, improve decision making, and improve continuity of care for poisonings.

two pharmacists working together

Improving Medication Safety with Accurate e-Prescribing Tool

Successful implementation of CancelRx, an e-prescribing functionality to electronically communicate medication discontinuation orders between electronic health records and pharmacies, can improve medication safety and reduce adverse drug events.

woman looking at computer screen

The Anesthesiology Control Tower: Like Air Traffic Control for Operating Rooms

Using algorithms can predict postoperative adverse outcomes with a high degree of accuracy leading to better outcomes for the highest risk patients.

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User-Friendly Apps to Advance the Use of Standardized Patient-Reported Outcomes

The coordination of human and technical processes using a systems approach is crucial to ensure the successful use of PRO data.

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Using Natural Language Processing to Improve Autism Spectrum Disorder Research and Care

Applying algorithms on free text in electronic health records can identify criteria for autism spectrum disorder (ASD), which improves earlier detection and treatment as well as research with large-scale data.

doctor doing remote checkup

Using Telemedicine to Improve Rheumatoid Arthritis Care for Patients in Alaska

In this study of Alaska Native people with rheumatoid arthritis (RA), there was no difference in RA disease activity over 1 year, and no difference in quality of care for patients who receive rheumatology care through telemedicine versus patients receiving only in-person rheumatology care.