Electronic Health Record/Electronic Medical Record

This research evaluates the adoption and impact of three electronic health record-optimization interventions—scribes, advanced team-based inbox management, and artificial intelligence-assisted messaging support—on primary care physicians' time, wellbeing, and patient outcomes, with the goal of identifying effective strategies to improve physician satisfaction and care quality and to reduce healthcare costs.

This study will develop a prototype guide for the safe and effective integration of ambient digital scribes into primary care, providing insights into how this artificial intelligence-driven technology transforms workflows while addressing critical safety, equity, and burnout concerns in diverse healthcare settings.